FAQ — The Pumpkin Exchange

Question 1

What Does the Pumpkin Exchange Provide?

Accepted Answer

We are a concierge pumpkin delivery and setup service. Like bringing a pumpkin patch to your home. We want to make your fall decorating fabulous and make it the easiest possible for you.

Question 2

How Can I Place an Order?

Accepted Answer

Choose any of the packages we offer. We have a variety of package sizes to fit everyone's needs. You will also pick your preferred delivery week, and we will contact you the week before to finalize the delivery day. We have a limited number of packages, so they will be available on a first-come, first-served basis. Order ASAP to guarantee yours!

Question 3

What Areas Do You Deliver to?

Accepted Answer

We mainly deliver to the Tampa Bay Area, but if you're in any of the surrounding areas, please send us a DM through Instagram @thepumpkinexchange, email us at joan@thepumpkinexchange.com, or text us at (813) PUMPKIN so we can accommodate your request.

Question 4

Do You Offer Services for Businesses or Special Activities?

Accepted Answer

We absolutely do! We love getting creative, so if you have any special requests, please send us an email at joan@thepumpkinexchange.com or text us at (813) PUMPKIN.

Question 5

Do You Have a Pickup and Disposal Service?

Accepted Answer

We sure do! When you choose your favorite package, you can also choose to add on the pickup and disposal package. We will pick up between 11/1 to 12/5, depending on what you prefer. This is all on a first-come, first-served basis. Limited spots are available. Please dispose of any carved or decomposed pumpkins on your own. All the pumpkins we pick up will be donated to local farms for animal feeding.

Question 6

What Are Your Delivery Dates?

Accepted Answer

We will be delivering from September 27 to October 31. Please take into consideration the area where you want your pumpkins to be placed. If it's an area exposed to the sun, we recommend a later date of delivery so they can stay fresh longer.

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